Terms And Conditions

Last Updated: 6 March, 2025

Welcome to Mayvk! These Terms & Conditions govern your use of our marketplace platform, where customers can hire professionals, and professionals can offer their services. By using Mayvk, you agree to comply with these terms.

1. Definitions

  • “Platform” refers to Mayvk, accessible via our website and app.
  • “Customer” refers to individuals or businesses seeking professional services.
  • “Professional” refers to service providers offering their expertise.
  • “User” refers to both Customers and Professionals.

2. Eligibility

You must be at least 18 years old and capable of entering into a legal agreement to use Mayvk. By registering, you confirm that all provided information is accurate.

3. Use of the Platform

  • Customers may browse and hire professionals based on their needs.
  • Professionals may create profiles and accept service requests.
  • Users agree not to use Mayvk for illegal, fraudulent, or misleading activities.
  • Mayvk reserves the right to suspend or terminate accounts that violate these terms.

4. Service Transactions

  • Mayvk facilitates connections but does not guarantee service quality.
  • Professionals are responsible for completing the services as agreed with the Customer.
  • Payments are made through the platform’s designated methods.

5. Refunds & Dispute Management

  • Customers may be eligible for a refund if the service is not delivered as agreed.
  • Refund claims must be submitted within [X] days of service completion.
  • Disputes between Customers and Professionals will be handled through Mayvk’s internal resolution system.
  • Mayvk reserves the right to mediate and make the final decision on disputes.

6. User Responsibilities

  • Customers: Provide accurate service requests and communicate clearly with Professionals.
  • Professionals: Deliver services professionally and in accordance with agreed terms.
  • All Users: Respect platform rules, avoid abusive behavior, and comply with applicable laws.

7. Privacy & Data Protection

By using Mayvk, you agree to our Privacy Policy [Link to Privacy Policy], which explains how we collect, use, and protect your data.

8. Limitation of Liability

  • Mayvk is not liable for any damages resulting from transactions between Customers and Professionals.
  • We do not guarantee service outcomes, and users assume full responsibility for their interactions.

9. Account Termination

Mayvk reserves the right to suspend or terminate accounts that:

  • Engage in fraudulent activities.
  • Violate platform rules or legal requirements.
  • Misuse personal data or attempt to exploit other users.

10. Modifications to Terms

We may update these Terms & Conditions periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.

11. Contact Us

For questions regarding these terms, contact us at info@support.mayvk.com

By using Mayvk, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for being a part of our community!